Managed IT Services Perth
Perth's local MSP - proactive monitoring, maintenance, and unlimited support for a predictable monthly cost. Your complete IT department without the full-time hire.
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What's Included
Our managed IT services provide proactive monitoring, maintenance, and support to keep your Perth business running smoothly. Instead of reacting to problems, we prevent them before they impact you - reducing downtime and improving performance.
- 24/7 remote monitoring & management (RMM)
- Automated patch management
- Antivirus & endpoint protection
- Backup monitoring and testing
- Included helpdesk support
- IT strategy and roadmapping
- Vendor and licence management
- Monthly performance reporting
Why Managed IT?
Hiring a full-time IT person costs $80,000+ per year - and they can't be available 24/7. Our managed service gives you a full team of Perth IT professionals for a fraction of the cost, with better coverage and faster response times.
24/7
Monitoring
Priority
Critical Response
Mon–Sat
8am–9pm Support
Proactive
First Approach
Compare options
Managed IT vs break-fix support
Managed IT
Break-fix
Proactive monitoring, patching, backup checks, and security reviews.
Reactive help only after something fails.
Predictable monthly cost and agreed response expectations.
Unplanned call-out costs and higher downtime risk.
Best for businesses that rely on IT every day.
Best for very small teams with low dependency on IT.
Pricing guide
Typical monthly cost ranges
Small teams
5-15 users
Usually scoped around helpdesk, Microsoft 365, security basics, and backup monitoring.
Growing SMBs
16-50 users
Usually includes endpoint management, reporting, onboarding, vendor management, and regular reviews.
Higher-risk teams
Legal, finance, health, construction
Usually needs stronger identity, compliance, backup, and cyber-insurance controls.
What's included / not included
Included
- Helpdesk and remote support
- Monitoring, patching, and endpoint checks
- Backup monitoring and restore-test planning
- Microsoft 365 administration and user management
- Regular recommendations and plain-English reporting
Scoped separately
- Major migrations or new office fit-outs
- Hardware, licensing, and third-party software costs
- After-hours project work unless agreed
- Specialist compliance audits or penetration testing
- Large cabling or electrical works
When we're not the right fit
If you only need a one-off home computer repair, the cheapest ad-hoc call-out, or support with no security baseline, we may not be the best match. We work best with Perth businesses that want reliable systems, clearer risk management, and a practical long-term IT partner.
Frequently Asked Questions
What is a managed IT service?
A managed IT service means we take responsibility for your entire IT environment - monitoring, maintaining, and supporting your systems proactively for a fixed monthly fee, instead of charging per incident.
How much does managed IT cost in Perth?
Pricing depends on the size of your business and the level of support needed. We offer transparent, flat-rate pricing with no hidden costs. Contact us for a free quote tailored to your business.
How quickly do you respond to issues?
Our helpdesk is available Mon–Sat 8am–9pm with emergency support available 24/7. We aim to respond to critical issues within the hour.
“Having Top Tier as a partner going forward is an insurance policy for our ever expanding IT requirements. His expertise is extensive and fits in well with our Company's growth at this stage.”
Paul Glendining
Director · One World Uniforms
See it in practice
Case Study
Construction Business IT Overhaul
22-person Perth construction firm - Microsoft 365 deployment, device management, FortiGate firewall, and automated cloud backup from scratch.
Case Study
Multi-Site Network Rebuild
Perth trade business with three locations - FortiGate at each site, network segmentation, SD-WAN failover, and centralised management.
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Get a free, no-obligation quote for managed IT services tailored to your business.
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