Free Managed IT Self-Assessment | Perth

0 of 7 answered

1.When something goes wrong with your IT, how do you usually find out?

A staff member notices it's broken and tells someone.We usually notice within a day or so once something stops working.We get notified by monitoring software before most staff notice.Issues are flagged and often fixed before anyone at the business notices.

2.How much time does your team lose to IT problems in a typical week?

Several hours across the team - it's a constant background problem.An hour or two here and there.Rarely more than 30 minutes total.Essentially none - IT just works.

3.If your server or main system failed today, how confident are you that backups would restore it?

Not confident - we're not sure backups are even running properly.Backups run, but we've never tested a full restore.Backups run and have been tested, though not recently.Backups are tested regularly and we know exactly how long a restore takes.

4.How would you describe your cybersecurity setup - MFA, patching, antivirus?

Basic or inconsistent - some devices have protection, some don't.Antivirus is in place, but MFA and patching aren't consistently enforced.MFA and patching are enforced, and checked occasionally.MFA, patching, and endpoint protection are enforced and actively monitored.

5.How predictable are your monthly IT costs?

Very unpredictable - we get surprise bills when something breaks.Mostly ad hoc, with occasional larger unexpected costs.Fairly predictable, with the odd project cost on top.Fixed and predictable - IT is a known monthly line item.

6.If your current IT person or provider disappeared tomorrow, what would happen?

We'd be in serious trouble - nothing is documented anywhere.It would be a struggle, but we'd eventually piece it together.We have some documentation, though it might be out of date.Everything is documented - anyone competent could pick it up quickly.

7.Does your IT setup get planned ahead of growth, or does it just react to it?

We only think about IT when something forces us to.We make IT decisions as needed, without much forward planning.We plan IT changes a few months ahead when we know something's coming.We have an IT roadmap that's reviewed regularly against where the business is heading.

Answer all 7 questions to see your estimated result.

Why These Seven Areas?

These questions cover the areas where the gap between ad-hoc IT support and managed IT shows up most clearly: how quickly problems are caught, how much staff time gets lost to IT, whether backups would actually work when needed, and whether costs are predictable or a source of surprise bills.

None of these on their own means you need to switch providers. But when several show up as red flags together, it's usually a sign that reactive, break-fix support has stopped scaling with the business, and the cost of staying reactive is quietly higher than a fixed monthly fee would be.

FAQs

Is this self-assessment going to try to sell me something?

It gives you an honest estimate based on your own answers - if the result says you're well covered, that's the result you'll see. There's no email gate and no obligation. If you'd like a second opinion afterwards, that's optional.

How long does it take?

About 2 minutes. There are 7 questions covering the areas that most commonly separate businesses that need managed IT from those that don't - responsiveness, backups, security, cost predictability, documentation, and planning.

What if some areas are fine but others aren't?

That's common, and useful to know. Your overall result reflects your weakest area, since a single serious gap, like untested backups or no documentation, creates real risk even when everything else looks solid.

Is my information saved or sent anywhere?

No. This self-assessment runs entirely in your browser - your answers and results aren't recorded, stored, or sent to us unless you choose to contact us afterwards.

What happens after I get my result?

You'll see an estimated result and which areas are holding it back. If you'd like a proper look at your environment and an honest recommendation, you can book a free consultation with our team.

Do You Need Managed IT? Self-Assessment