IT Support for Perth
Real Estate Agencies
Perth real estate moves fast. Your IT needs to keep up - secure trust accounting, mobile agents who can access anything from anywhere, and systems that don't skip a beat during your busiest Saturdays.
Common IT Risks for Perth Real Estate Agencies
Agent leaves and still has access to your client database
No MFA on trust accounting software or banking portals
Agents using personal phones with no data protection
Settlement payment redirected by BEC fraud
CRM downtime during busy listing or sales periods
New agents waiting days to get their systems set up
IT Services for Perth Real Estate Agencies
Trust Account Security
Dedicated access controls and MFA on trust accounting software and banking portals. Dual-authorisation for disbursement runs. Separate immutable backups of trust account data meeting REBA requirements.
CRM & Property Management
We support Console Cloud, PropertyMe, Rex, Re-Leased, and similar platforms - configuration, integration, and troubleshooting so your team spends time on clients, not IT issues.
Mobile IT for Agents
Company devices enrolled in MDM so your agents can securely access client data and documents from anywhere - with remote wipe if a phone goes missing at an open home.
BEC Fraud Prevention
Real estate settlement fraud is a real and documented threat in Perth. DMARC enforcement, email security policies, and staff training on payment redirection prevention.
Fast Staff Offboarding
When agents leave - especially to competitors - their access to your client database is revoked immediately. Documented offboarding process covering Microsoft 365, CRM, trust accounting, and email.
Reliable Day-to-Day Support
Fast remote and on-site support for your admin and sales teams. When a printer jams before an open home or the CRM won't load during a busy Saturday, we answer the phone.
When an Agent Leaves - Act Immediately
Real estate has one of the highest staff turnover rates of any industry. When an agent leaves - particularly if they're going to a competitor - their access to your client database, listing history, and landlord contacts must be cut off on their last day. Not next week.
We give every agency client a documented IT offboarding checklist and execute it the moment you give the word - Microsoft 365 disabled, CRM access removed, email redirected, and shared passwords changed. No gaps, no forgotten logins.
Get This Process in PlaceReal Estate Agency IT Questions, Answered
Do you support Console Cloud, PropertyMe, Rex, or Re-Leased?
Yes. We support these and similar CRM and property management platforms - configuration, integration, and day-to-day troubleshooting so your team spends time on clients, not IT issues.
How quickly can you cut off a departing agent's access?
Immediately. We give every agency client a documented offboarding checklist we execute the moment you give the word - Microsoft 365 disabled, CRM access removed, email redirected, and shared passwords changed. This matters most when an agent is leaving for a competitor.
How do you protect against settlement and trust account fraud?
We apply dedicated access controls and MFA on trust accounting software and banking portals, dual-authorisation for disbursement runs, DMARC enforcement to stop domain impersonation, and staff training on payment redirection fraud - a documented threat in Perth real estate.
Can agents securely access client data from their phones?
Yes. We enrol company devices in mobile device management (MDM) so agents can access client data and documents securely from anywhere, with remote wipe available if a phone goes missing at an open home.
Related services
Cybersecurity
BEC fraud prevention, MFA, and email security protecting trust account and settlement transactions.
Microsoft 365
Email, Teams, and SharePoint for your agency - including mobile access for agents in the field.
IT Support & Helpdesk
Fast support when CRM or systems go down during busy open home or listing periods.
Related
IT Support Cottesloe
Local IT support for Cottesloe and western suburbs real estate agencies.
IT Support Joondalup
Local IT support for Joondalup and northern suburbs real estate agencies.
Case Studies
See how we've solved real IT problems for Perth businesses.
Pricing
Transparent, flat-rate managed IT pricing for Perth agencies.
What Perth Businesses Say
This guy really knows his craft. I have used Top Tier several times already. His expertise is extensive and fits in well with our Company's growth at this stage. Having Top Tier as a partner going forward is an insurance policy for our ever expanding IT requirements.
Very knowledgeable. Attention to detail, honest and gets the job done.
Couldn't recommend Top Tier Computing highly enough. They went above and beyond to help me sort out some IT issues with my business, even taking the time to assist me over the weekend while I was overseas. They were responsive, knowledgeable and made the whole process straightforward.
IT that keeps your agency moving
Book a free IT assessment for your Perth agency. We'll review your trust account security, agent device setup, and staff access controls - and tell you exactly where the gaps are.