Managed IT Pricing for Perth Businesses
No hourly surprises, no open-ended invoices. Every engagement is scoped and priced upfront - so you know what IT costs before committing to anything.
Two Managed IT Options
Both plans include remote support and basic endpoint protection for one desktop or laptop per user. Complete upgrades your protection and adds cloud-data backup, staff training, and managed signatures.
Managed IT Support
Business-hours remote IT support, proactive device management, and basic endpoint protection with next-generation antivirus.
Included in Support
- One supported desktop or laptop per user
- Proactive monitoring and remote management
- Patch management
- Business-hours remote helpdesk within agreed scope
- Routine Microsoft 365 administration
- Basic endpoint protection with next-generation antivirus
From $99 per user/month + GST. Endpoint backup is separately quoted.
Book a Discovery CallManaged IT & Security Complete
Everything in Support, with endpoint protection upgraded to managed detection and response, plus Microsoft 365 cloud-data backup, staff training, managed signatures, and priority remote support.
Everything in Support, plus
- Endpoint protection upgraded to managed detection and response
- Priority remote support within agreed response targets
- Microsoft 365 cloud-data backup
- Security awareness training and phishing simulations
- Centrally managed email signatures
From $199 per user/month + GST. Endpoint backup is separately quoted.
Book a Discovery CallProjects and Ad-Hoc Support
Project Work - Fixed Quote
For defined projects - email migrations, network installations, security deployments, server upgrades, or custom system builds. We scope and quote upfront. You approve the price before any work begins.
Every project is quoted individually after a free scoping conversation. No commitment until you approve the quote.
Discuss a ProjectEmergency & Ad-Hoc Support
For businesses that don't need a managed plan but occasionally need expert help - ransomware response, one-off issues, second opinions, or urgent fixes. Availability and any after-hours arrangements are confirmed before work begins.
Rate agreed before any work begins. Callouts and after-hours charges are confirmed in your quote.
Call 0433 087 091What your quote confirms
Both plans include endpoint protection. Support includes next-generation antivirus; Complete upgrades protection to managed detection and response and adds Microsoft 365 cloud-data backup, training and phishing simulations, managed email signatures, and priority remote support. Endpoint backup is separately quoted for both plans.
Your discovery call and written quote confirm support hours, response targets, supported systems, cloud-data backup scope, storage and retention, onboarding costs, and any minimum commitments or contract terms. Endpoint backup, Microsoft 365 licences, extra computers, servers, on-site work, projects, and after-hours support are separately quoted. Advanced endpoint security, Microsoft 365 cloud-data backup, training, and managed signatures can be added to Support. Existing security protection and responsibilities are agreed during discovery.
View managed IT servicesHow to Get a Quote
No commitment until you've seen and approved the price - every time.
Discovery Call
We discuss your users, devices, security, backups, and support requirements before preparing a proposal.
Clear Proposal
We send a written proposal with a fixed scope and price. You'll know exactly what's included before deciding.
You Approve
No pressure. If the proposal doesn't fit, we'll adjust or walk away - we'd rather earn your trust than lock you in.
We Get to Work
Onboarding or project delivery begins on an agreed timeline. Managed clients get a dedicated onboarding process.
Common Pricing Questions
Do you charge per hour or per month?
It depends on the engagement type. Managed IT is a monthly fee per user within agreed scope - you know the cost upfront. Projects are quoted at a fixed price before work begins. Emergency and ad-hoc support is charged per engagement at a rate agreed before we start. We don't do open-ended hourly billing.
How much does managed IT cost for a small Perth business?
Managed IT Support starts from $99 per user/month + GST. Managed IT & Security Complete starts from $199 per user/month + GST and upgrades basic endpoint protection to advanced security with managed detection and response, alongside Microsoft 365 cloud-data backup, security awareness training and phishing simulations, managed email signatures, and priority remote support within agreed response targets. Both cover one supported desktop or laptop per user. Support includes basic endpoint protection with next-generation antivirus. Endpoint backup is separately quoted for both plans.
Are there lock-in contracts?
Contract length, cancellation terms, onboarding costs, and any minimum commitments are discussed during discovery and confirmed in your written proposal before you approve it.
Are there any setup or onboarding fees?
Some engagements involve an initial setup fee - particularly where we're deploying new tooling, migrating systems, or building a custom solution from scratch. We're transparent about this upfront in the proposal. There are no hidden fees.
What's included in emergency support?
Emergency support covers critical incidents outside a managed plan - ransomware, outages, email compromise, data loss. We agree a rate before starting work. For managed clients, emergency and after-hours cover depends on the package and service agreement.
Get a clear quote for your business
Start with a discovery call to discuss your requirements and receive a written proposal.