Printers rarely make it onto a Perth business's IT priority list - until toner runs out mid-invoice run, or a device that's been quietly sitting on the network for six years turns out to still be on its factory-default admin password. Here's what print management actually covers, what it costs, and why it's worth more attention than it usually gets.
Why Printers Are an Overlooked Security Gap
A modern multifunction printer is a networked computer in its own right - it has an operating system, firmware that needs updating, an admin interface reachable from the network, and often a hard drive that stores copies of scanned and printed documents. Because nobody thinks of it as "a computer," it's routinely left off the list when laptops and servers get patched, audited, or reviewed. Default admin credentials that were never changed, and firmware that hasn't been updated since installation, are common findings whenever we bring a printer fleet into scope during a proper IT security audit.
What Managed Print Actually Covers
- Proactive toner and consumables management - monitoring usage and ordering before a device runs dry, instead of someone noticing at 4:45pm on a Friday.
- Firmware and security updates - keeping devices patched the same way workstations are, rather than leaving them on whatever version shipped from the factory.
- Proactive maintenance - servicing before a breakdown rather than after, based on usage patterns and manufacturer service intervals.
- Cost-per-page visibility - knowing what printing actually costs per device, per department, rather than a vague sense that "the toner bill feels high."
- Fleet consolidation - identifying underused or redundant devices across a multi-site business, and right-sizing the fleet instead of accumulating printers by accident over the years.
Buying Outright vs a Cost-Per-Page Contract
Buying Outright
You own the hardware and buy toner as needed, with no ongoing service agreement. Lower complexity, but maintenance, consumables sourcing, and firmware updates become the business's own responsibility - which in practice usually means nobody's.
Cost-Per-Page / Managed Print Contract
Hardware, toner, and servicing are bundled into a fixed rate per page printed. Cost scales predictably with actual usage, service and consumables are someone else's problem, and the device is proactively maintained rather than fixed reactively. This is generally the better fit once a business has more than one or two devices, or printing is genuinely business-critical (invoicing, labels, patient or client documentation).
What It Typically Costs
For a small Perth office, a cost-per-page contract on a single multifunction device commonly runs from a few cents per black-and-white page up to 15–20 cents for colour, with the exact rate depending on volume commitments and device class. Businesses printing high volumes can often negotiate meaningfully lower per-page rates in exchange for a longer contract term - worth comparing against your current ad-hoc toner spend, which is usually higher than it looks once every cartridge purchase is added up over a year.
The Document Security Angle
Beyond the device itself, print management intersects with how documents move through a business. Scanned documents that land in a shared folder with no access controls, or print jobs left sitting in an output tray in a shared office, are both common ways sensitive information ends up more exposed than intended. Businesses moving toward digital-first document handling - scanning into SharePoint rather than a shared drive, for instance - tend to reduce both the print volume and the exposure at the same time.
Where Print Fits Into a Wider IT Review
If a print fleet hasn't been reviewed in a few years, it's a reasonable bet there are more devices than the business needs, at least one running outdated firmware, and a toner spend nobody has actually benchmarked against a proper managed contract. It's a small line item compared to security or backup, but it's one of the easiest wins to identify once someone actually looks.
Frequently Asked Questions
Can an office printer actually be a security risk?
Yes. Modern printers are networked computers with their own operating system, stored jobs, and often a hard drive holding scanned or printed documents - all of which can go unpatched for years because nobody thinks of a printer as something that needs updates. An exposed printer admin panel or old firmware is a genuine entry point onto the network.
Is managed print only worth it for larger offices?
No - even a single multifunction device benefits from someone actively tracking toner levels, firmware updates, and cost-per-page, rather than that falling to whoever in the office happens to notice the tray is empty. The economics scale with fleet size, but the security and reliability case applies at any size.
What's the difference between buying a printer outright and a cost-per-page contract?
Buying outright means you own the hardware and buy consumables as needed, with no ongoing service commitment - simple, but maintenance and toner sourcing become your problem. A cost-per-page contract bundles the hardware, toner, and servicing into a fixed rate per page printed, so cost scales predictably with actual usage and someone else is responsible for keeping it running.
Do printers need to be included in a cybersecurity audit?
Yes - a proper security review should treat networked printers the same as any other endpoint, checking default credentials have been changed, firmware is current, and stored scan data isn't sitting on the device indefinitely. It's a commonly missed item precisely because printers don't feel like "IT" the way a laptop or server does.
Print is one of the smaller items we check during a managed IT engagement - alongside the network, security, and backups that actually keep your business running.
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Book a Free IT Health CheckFor related reading, see our guides to IT asset registers and what an IT security audit covers.